Business Success Stories - PSA Group| Incepteo

Advanced Visibility
Enabling Informed
Decision Making

The world of freight forwarding and logistics is defined by expertise, robust agile processes and technological advancement. Smart logistics organisations are empowered by solutions that help drive operational efficiency and managerial decision making.

Faced by severe industry competition, staying ahead means operators must offer their customers intelligent responsive information, that supports critical decision making.

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How We Delivered The Customers Solution

Challenges

PSA were having great success in winning new customer business to provide with new data integration & insights, but the current technology platform made integration a difficult, costly and time-consuming process impacting customer satisfaction.

PSA also wanted to move away from CAPEX on scaling up their environment as new customers were onboarded and wanted to focus its efforts on bringing in more customers

Actions

Incepteo partnered with PSA to assist them on customer implementations by providing its technical expertise of EDI integration and data analysis. This allowed PSA to focus on the building front-end customer interface around BI Reporting.

To help PSA with the investment model and on-going support, Incepteo migrated to a cloud hosted environment and took over all support and help desk services for its customers.

Results

PSA was able to reduce the costs of onboarding new customers by around 50% as well as significantly reduce the time taken to take new customers live.

By moving to a hosted platform, it meant that PSA’s growth was no longer limited by infrastructure constraints and projects can be delivered in a more agile way.

“Incepteo has been a great partner, enabling us to strengthen our services to our customers along with the ability to scale up our business.”

Paul Allen
Founder, PSA Business Group

Technologies used to deliver the project

Web Technologies

Html5

Html5

Css3

Css3

Javascript

Javascript

Jquery

Jquery

Jquery

Web API

c#

C#

ASP.NET

ASP.NET MVC

Database

MS SQL

Mobile

iOS

Android

BI

Microsoft Power BI

EDI

Altova Flowforce

Altova Flowforce

Mapforce

Mapforce

Cloud

Microsoft Azure

Let Us Help You Grow

Why
Us

Incepteo not only brings to your cutting-edge tech expertise but also the strategic insight and decades of experience in shaping ventures.

Technology
Services

Intelligent, cost-effective, bespoke technology solutions that streamline processes, accelerates innovation and creates new revenue streams.

Company
Profile

We create technology backed business solutions for companies, ensuring that our clients get the maximum value from their investment in technology.