Putting Logistics Control in the Hands of the Customer Betting Analytics
In the competitive logistics world providing customers with tools that enable them to take control of their business and manage their suppliers is essential; providing it through a simple user-friendly frontend is dynamite.
Geodis wanted to provide their customers with a global visibility system that verified every part of the inbound order management process. From order creation within the customer buying team, order confirmation by suppliers and through various levels of system-managed tolerance criteria, to final mile delivery. Technology is the key USP that logistics companies need to market and differentiate themselves.
How We Delivered Our Solution
The Business Problem
As a global logistics organisation, Geodis needed to ensure their technology solutions were flexible and scalable to the best of industry standards. Responding to customer demands for high functionality at affordable costs they continued to evolve their service offering so they could stay competitive in a highly price sensitive market.
In an industry that has seen significant development in technology and growth in cloud-based platforms blending these with affordability and excellent service is a challenge for many organisations.
The project began with a scoping of the software solution needs and then led to a long-term relationship that continued to develop functionality and provide continuous stable support.
How We Helped
Incepteo and Geodis utilised their shared logistics knowledge to define a solution that could accelerate the complex process of multifaceted supply chain organisations. Identifying high volume data management solutions Incepteo leveraged its existing global process/visibility management tool.
Providing software solution, architecture design, and highest level of product / hosting support, Incepteo provided a strong project team to ensure timelines were met. Scalability and future readiness were achieved by creating the right cloud infrastructure along with strong product support.
What We Delivered
In line with Geodis’s customer specific requirements Incepteo applied new logic and functionality to enhance their existing product. Combining technical functionality with cloud hosted availability both teams worked to deliver a role based, secure, process driven solution.
Incepteo then delivered technical support and ongoing change management to meet the customers’ progressive development needs.
“Finding an IT supplier with extensive logistics knowledge provided us with a reliable, flexible, strategic partner”
Incepteo was the IT partner we never know we needed.
They helped us enhance our solutions and service through professional engagement and seamless solution delivery, allowing us to meet our customers’ wishes and add value to their processes.
We deliver Intelligent, cost-effective, bespoke technology solutions that streamline processes for businesses as well as accelerating innovation and creating new revenue streams.Discover More Discover More
By thinking disruptively, we uncover the actionable plans that businesses need to shape great ideas; deploying the right technology, capital investment and marketing strategies to make them a reality.Discover More Discover More