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Cookie Policy

Our website uses cookies to make website and services work better for you and also help to analyze how users use the site and to improve user experience.

When you visit our website (www.swayamgroup.com) we will ask your consent to allow cookies for better experience.

We believe in being fair and clear about how we use your information and the below policy explains how we deal with cookies that we used in our website. If you want to find out more about how we deal with your personal data, then please see our Privacy Policy.

What is a cookie?

Cookies are small files of text that are stored by the browser onto your computer, tablet or mobile device when you visit a website. This helps to improve the performance of the website and increases the efficiency for the users who visits the site. Cookies can also be used to remember information about the user preference in order to show relevant content to that user over time.

Further information on cookies should be available in the help pages of your browser, and most browsers will recognize when a cookie is offered and allow users to control how and when they are accepted. However, you should be aware that if you choose to decline cookies, you may not be able to fully experience all of the features of the Swayam website, and other websites that you choose to visit.

How does Swayam use cookies?

Swayam uses cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to provide better functionality of the website by storing your preferences. We also use cookies to help us improve the performance of our website to provide you with a better user experience.

The information we collect using cookies is anonymous.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any of information of visitors to our site or associate your IP address with any other data held about you. We will not utilize any data gathered from this site with any personal identifiable data from any source, unless you intendedly submit that information via fill-inform on our website.

We use the following different types of cookies on our website-

Strictly necessary cookies

These are the essential cookies that are required for the operation of our website and enable user to move around website and its features.

They include, for example, enabling basic functions such as page navigation and log into secure areas of our website, to remember information that you saved on forms or shopping cart. The website may not perform as smoothly as it should without these cookies.

Analytical/performance cookies

These cookies allow us to identify and count number of visitors and collect information about how visitors and users use our websites and also help to improve the way a website works. For instance, they may show which are the most frequently visited pages, by ensuring that users are finding what they are looking for easily. Performance cookies do not collect information that identifies a user or visitor personally and all information these cookies collect is aggregated and therefore anonymous.

Targeting or advertising cookies

These cookies record a user’s visit to a website, interests, the individual pages visited and the links followed.

If the cookie is set by a third party which also observers traffic on other websites, then this type of cookies may also be used to monitor and track a user’s activities across different website and to create profiles of their general online behavior. Data gathered by tracking cookies or promoting cookies is generally used to serve users with focused online promoting and also used to help measure the viability of an adverting campaign. Quite often these cookies will be linked to site functionality provided by the other organization.

How to disable cookies?

You can restrict or block web browser cookies by configuring your browser or device settings. You can be notified when cookies are sent to your browser or you can refuse cookies completely. You can also delete existing cookies. The ‘Help’ function of your browser will guide you over this. However, if you disable cookies, you may find this affects your access to certain parts of our website.

You can visit www.aboutcookies.org which provide more information about cookies and gives guidance on how to adjust browser settings for accepting ,deleting or rejecting cookies.

For further information about cookies, visit the Interactive Advertising Bureau (www.iab.net), an industry body that develops standards and guidelines to support online business processes. It has a series of web pages that explain how cookies work and how can they be managed.

Our Commitment

We are committed to protecting your right to privacy and respecting your rights. If you think we ever fall short of this then please do get in touch on the email typed as dpo@swayamgroup.com. We will be happy to deal with your enquiries.

Swayam @ GDPR

The Europe Union’s General Data Protection Regulation is a law or a regulation which was adopted by European commission and start of enforcement is effective from 25 May 2018. This regulation has great impact on organisations across the globe who handle personal data of EU citizens or within European Union.

Swayam has been registered with ISO 9001:2015 international standards certification. This provides Quality management system that outlines some good business practices that we have in place. In addition to this, as global technology service provider, Swayam would like to brief you on the data related roles and responsibilities when you, our customers have chosen Swayam Group as value added technology provider and will explain our efforts to fulfil requirements of the GDPR.

Swayam as the Data Processor

The data you shared with us while using our products and services is your data subject and you are considered the data controller for this personal data. In our contracts or agreements, we refer to this data as client data.

According to Article 28 from the EU GDPR, “Where processing is to be carried out on behalf of a controller, the controller shall use only processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of this Regulation and ensure the protection of the rights of the data subject.”

We have the mutual contracts/agreements between our clients and Swayam while processing and controlling the data while hosting/maintaining their applications with third party cloud providers. Swayam will process data only when we receive instructions from our data controllers.

Swayam as the Data Controller

Swayam also acts as the data controller for the personal data we collect about you, the user of our web app, mobile apps, and websites.

We process the data that is necessary for us to perform and meet certain requirements with you. Below are the few to describe.

  • To improve the website that gives you better user experience
  • Making sure that your data and Swayam’s systems are safe and secure
  • Responsible for marketing of our services, products and its features
  • As the controller for your personal data, we are committed to protecting the privacy and data security of you and our customers around the world.

GDPR Preparations

Completing a GDPR Audit

Earlier this year we completed a companywide internal audit of Swayam Group to identify and map out the personal data we hold and to allow us to identify any areas where we would have to work on to achieve GDPR compliance. The GDPR audit was supported with a roadmap for compliance which we have been working through.

Updating our Privacy & Cookie Policy

We updated Privacy & Cookie policy to meet the GDPR regulations. These policies explain how we use your data and what rights you have under the new regulation. We believe this helps to bring more transparency and strengthens our mutual relationship.

Whitepapers & Blog Posts

We will provide customers with resources and helpful information about privacy and GDPR, including whitepapers and blog posts.

Ensuring right policies and trainings in place

We ensure our staff both in the UK and India who access and process customer’s data, have training on data protection, security and maintain confidentiality of that data.

Making sure the third parties who we work with are also GDPR compliant

We are committed to GDPR regulations and making sure that all our third party service providers and vendors we work with are also GDPR compliant.

At Swayam, we give our best to deliver an incredible customer experience and earning the trust of users. We will continue to make required changes whenever needed and make sure that our clients and partners are informed about this throughout process.

Swayam is committed to customers’ success and the protection of customer data. We hope that we have shared with you all the information you need in this area, but in the event that we haven’t, or if you have any questions then please do not hesitate to reach us out on dpo@swayamgroup.com

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